It is excellent product.
Aleko awning customer service.
Very good installation manual which in my case must be read.
When i did get the aleko retractable awning installed the motor did not work.
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Their web site claims a 30 day return policy but you have to request a return statement rma from customer service.
There are much better spas out there and customer service is better than aleko.
Customer service is non existent.
Check out our other awning types.
Protect your house from hot weather your patio and your outdoor areas with with our awnings.
If you wish to speak with an aleko representative directly call us toll free at 833 926 2323 monday through friday from 7am to 5pm pst and saturday sunday from 9 00am to 1pm pst.
Aleko is known for the excellent customer service and the high quality products.
Aleko awnings are the first choice for manual awnings.
This is my second aleko 20 by 10 awning.
Don t let struggling with a difficult electric retractable awning cut into your leisure time.
Recently i replaced our 12 long awning with 20 aleko awning.
First 20 footer i ve installed our cottage years back.
I currently have a working manual shade but it is a workout.
Before ordering i had asked if i should order a 13 cover.
Control sun rain snow wind and enjoy your home and outdoor areas more with our retractable patio awnings.
I ordered a 12 awning cover for my 12 awning.
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The customer service has been absolutely terrible.
Contact aleko products customer service.
I have been going back and forth with customer service for 3 weeks with no resolution.
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Aleko said the 12 cover would fit.
It was about 1 1 2 off on the overall center to center.